Database

[{"_id":"636a6f9bcf3c053c14794dd0","category":"PC","status":"pending","description":"Descripción del ticket","comments":[{"id":"636a6f9bcf3c053c154353","name":"usuario 1","lastname":"Apellido del usuario","comment":"Buen servicio"},{"id":"636a6f9bcf3c053c55555","name":"usuario 2","lastname":"Apellido del usuario","comment":"Buen servicio x2"},{"id":"636a6f9bcf3c053c154353","name":"usuario 1","lastname":"Apellido del usuario","comment":"Buen servicio x3"}]},{"_id":"636a6f9bcf3c053c14794dd1","category":"Impresora","status":"inProcess","description":"Descripción del ticket","comments":[{"id":"636a6f9bcf3c053c154353","name":"usuario 1","lastname":"Apellido del usuario","comment":"Excelente servicio"},{"id":"636a6f9bcf3c053c55555","name":"usuario 2","lastname":"Apellido del usuario","comment":"Excelente servicio x2"}]}]

Query

db.collection.update({"comments.id":"636a6f9bcf3c053c154353",},{$set:{"comments.$[e].name":"Cambiado 1"}},{arrayFilters:[{"e.id":"636a6f9bcf3c053c154353"}],multi:true})

Result